Effective Communication Skills Training – Online

Course Overview

The essence of relationships is communication. It is through communication that people share information, make decisions, solve problems, and accomplish their day-to-day jobs. Therefore, it is imperative that your teams build quality communication among team members. Learn the skills to improve your communication and become a better listener. Upon completion of this course, you'll be able to:

1. Define Communication
2. Understand the difference between good and bad communication habits
3. Identify the 3 elements of communication and how they affect the communication process
4. Improve your listening skills
5. Practice active listening
6. Access your own listening skills in various situations.
7. Develop a personal action plan for improving your communication skills.