Course Overview
This online Incident Investigation and Root Cause Analysis course is designed to provide the knowledge and skills necessary to respond effectively to incidents by following a well-defined process for investigations. While there are several different investigation techniques that can be used in any given set of circumstances, this course focuses on the 5-WHY Technique.
Intended audiences include managers, supervisors, foremen, Health and Safety Representatives, and Joint Work Site Health and Safety Committee Members.
Course Topics
- Roles and responsibilities when an incident occurs
- How to determine the severity of an incident
- Beginning the incident investigation process
- Information gathering using the 5-WHY Technique
- How to interview others regarding the circumstances of an incident
- Incident investigation documentation
- Resources regarding incident investigation processes
This course takes approximately 120 minutes to complete
A passing grade of 80% or higher required. Up to 3 attempts are provided.
A certificate will be provided upon the successful completion of this course.
